Privacy Policy
Last updated: March 2025
1. Introduction
The Laundry Master ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
2. Information We Collect
We collect the following information when you use our website or book a service:
- Name and contact details (phone number, email)
- Pickup and delivery address
- City and service preferences
- Messages or special instructions you provide
- Website usage data (pages visited, browser type, IP address)
3. How We Use Your Information
- To process and confirm laundry pickup & delivery bookings
- To contact you regarding your service requests
- To improve our services and website experience
- To send service-related communications
- To comply with legal obligations
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data may be shared with:
- Our delivery and logistics partners (for pickup/delivery coordination)
- Technology service providers (for website and database operations)
- Law enforcement if required by law
5. Data Security
We use industry-standard security measures to protect your data, including SSL encryption and secure database storage. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at contact@thelaundrymaster.in.
7. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect website functionality.
8. Contact Us
For any privacy-related questions or concerns, please contact: